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Thank You!
We appreciate your interest in the videos from Jeanette From China. Your support means a lot to us!
Who Is This Service For?
Travel Enthusiasts: If you're interested in exploring destinations featured in our videos, such as hotels, restaurants, or snack shops.
Inquirers: If you have questions about the video or need travel or sourcing-related guidance.
Service Pricing
Fee: $5.00 USD per question.
What You Will Get
Detailed Answers: Clear and actionable responses to help with your travel planning or sourcing needs.
Why Is There a Fee?
We process a high volume of inquiries daily and allocate resources to provide accurate answers. The minimal fee ensures we can offer quality service and support your journey.
What Type of Questions Do We Answer?
Examples:
Which hotel did you stay in?
What’s the name of the restaurant in the video?
How can I reach a specific location shown in the video from a specific place in China?
What’s the approximate cost of the trip featured in the video?
What Type of Questions Do We NOT Answer?
Examples include:
Product Pricing: For sourcing-related questions, please visit our sourcing service page.
Business Advisory: For company setup costs or related inquiries, visit our company registration service page.
What Counts as "One Question"?
A single question results in a simple, direct answer.
Example:
Question: Where’s the hotel?
Answer: It’s Jinding Building, No.23, Jiabin Road, Luohu District, Shenzhen (深圳市罗湖区嘉宾路23号金鼎大厦).
What Does NOT Count as "One Question"?
Complex or multi-part inquiries are categorized as multiple questions.
Example:
Question: Where’s the hotel, and how much does this trip cost?
Breakdown:
Where’s the hotel?
How much does the trip cost?
How Long Will It Take to Get an Answer?
For 1-5 questions, expect a response within 1-2 business days.
Refund Policy
We will answer your questions to the best of our ability and in a way we deem appropriate.
No refunds will be issued for answers deemed "unsatisfactory" or for claims that "more details should have been provided."
If we cannot answer your question, or if it falls under another service, we will refund your payment.
Once a question has been answered, it is considered complete, and refunds will not be provided.
Extra Services
If you have additional or revised questions, feel free to place a new order. We’re always happy to assist you in making your journey or business venture in China a success!
We’re here to make your travel and sourcing experience smoother—thank you for choosing our service!
